NEWARK, N.J. (AP) ? Passengers at New Jersey's Newark Liberty International Airport will always get a smile from this customer service representative. Just don't ask her to carry luggage.
That's because she's an avatar.
The Port Authority on Friday will unveil the computerized, hologram-like image named "Ava" in the international arrivals area in Terminal B on Friday. She's programmed to answer passengers' most frequently-asked questions.
The Port Authority is spending $180,000 to place the high-tech help at Newark, Kennedy and LaGuardia airports.
Source: http://news.yahoo.com/nj-airport-unveils-virtual-customer-rep-132612347.html
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